Limited Warranty

All materials and parts are warranted for 90 days. The warranty does not extend to fuses, refrigerants, filters, access valves, and moving parts. The warranty will not apply if the customer fails to contact Fred’s Appliance Repair, LLC. within 90 days from the time when the warranty claim arose and/or fails to permit us to perform warranty service. The warranty is limited solely to the acts, promises, representations, or omissions of Fred’s Appliance Repair, LLC., and not to any other person, whether or not the service provided here is based on a referral by such a person.

Disclaimer of Liability

The customer agrees that Fred’s Appliance Repair, LLC. will not be responsible for leaks, scratching, or any other occurrences causing spillage or damage to food, floors, cabinets, counters, arising from the services provided herein, as well as the removal of appliances or fixtures. The customer understands that Fred’s Appliance Repair, LLC. is not responsible for warranties or representations made by contractors or referrals.

Service Call Fee

The service call fee covers the cost of the technician’s time, expertise, and the initial assessment of the appliance’s issue. It includes the technician’s visit to the customer’s location, whether it’s a home or business. Service call fee is non-refundable. Customer pays this fee regardless of whether they proceed with the recommended repairs or not. It compensates the technician for their time and effort in diagnosing the problem.

Consent for Use of Personal Data for Marketing and Sales Purposes

By providing your personal information, you consent to Fred’s Appliance LLC using your data for marketing and sales purposes, including sending you promotional materials, updates, and offers related to our products and services. We may also share your information with third-party partners for these purposes. You have the right to withdraw your consent at any time by contacting us directly. Your privacy and data protection are important to us, and we ensure that your personal information is handled in accordance with applicable laws and regulations.

No Refund Policy

1. Introduction

At Fred’s Appliance Repair, LLC., we strive to provide high-quality appliance repair and installation services. Please take a moment to read our refund policy to understand how we handle refunds and disputes.

2. No Refund Policy

We do not offer refunds for appliance repair services once the service has been completed. This policy applies under the following circumstances:

• Completion of the appliance repair work, regardless of the outcome.

• Dissatisfaction with the result of the repair.

3. Service Warranty

While we do not offer refunds, we stand behind the quality of our work. Our services are covered by a limited warranty, which covers the parts replaced for a specified period following the repair. If you experience any issues related to the repair within the warranty period, please contact us, and we will address the matter promptly and provide necessary follow-up service.

4. Dispute Resolution

If you have concerns or are dissatisfied with our service, we encourage you to contact our customer support team promptly. We will work with you to understand your concerns and aim to provide a satisfactory resolution. We are committed to customer satisfaction and will do our best to address your issues.

5. Exceptions

In some cases, we may consider refunds or partial refunds based on specific circumstances, such as billing errors or other extenuating circumstances. Any exception to this policy will be determined on a case-by-case basis.

6. Contact Information

If you have any questions or concerns about our “No Refund Policy” please contact us at contact@fredsrepair.com or +1 (888) 508-5008.