Home appliance care resources

Expert tips to take care of your home appliance

Home appliance care resources

Expert tips to take care of your home appliance

Home appliance care resources

Expert tips to take care of your home appliance

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Washing Machine Won’t Drain: Causes, Symptoms, and How to Fix
Washing Machine Won’t Drain: Causes, Symptoms, and How to Fix
Washing Machine Won’t Drain: Causes, Symptoms, and How to Fix

Jan 31, 2026

Washing Machine Won’t Drain: Causes, Symptoms, and How to Fix

Washing Machine Won’t Drain: Causes, Symptoms, and How to Fix

Washing Machine Won’t Drain: Causes, Symptoms, and How to Fix

A washing machine drains by pumping used water out of the drum, through a drain hose, and into your home’s plumbing.

If anything in that path is blocked—or if the pump or a safety sensor fails—water may stay in the tub after the cycle ends. This can happen in both top-load and front-load washers. Most of the time, the cause is simple: a clogged filter, a kinked hose, or a small blockage.

In fact, you can solve about 90% of these problems with a little DIY know-how. 

This guide explains what’s the cause of the washer won’t drain and how to get your washer draining again.

What are the Signs of a Washer Drainage Problem?

Sometimes the signs are obvious, like water sitting in the drum after the cycle ends. But other symptoms are more subtle. You might notice:

  • Sopping wet clothes: The machine finishes, but your garments are still heavy with water.

  • Strange noises: You may hear gurgling sounds or a loud humming during the drain phase.

  • Mid-cycle stops: The washer simply stops working before it gets to the spin cycle.

  • Error codes: Modern machines will show you errors with letters and numbers like "OE," "5E," or "F21" to tell you something is wrong.

  • Bad smells: If water sits too long, you might notice a musty odor in your washer (or even a burning smell if the pump is straining).

Washer Machine Errors That Signal Drainage Issues

Washing machines use error codes to tell you where it hurts. While every brand is different, here are the common ones for drainage:

  • Samsung: Look for "5E" or "5C".

  • LG: You will see "OE".

  • Whirlpool: Usually flashes "F21" or "F02".

  • Bosch: Uses "E18" or "F18".

  • Miele: Displays "F11".

If you see these error codes in your washer, you can start by fixing the drainage issue by yourself by following the below steps:

The Most Common Causes of Washing Machine Drainage Failure

Understanding the "why" is the first step to the "how." Here are the main causes of washing machine won’t drain:

1. The Clogged Pump Filter

This is the number one cause of drainage issues, responsible for roughly 60% of cases. The filter is there to catch small items like coins, buttons, hairpins, and lint before they reach the pump. Over time, these items build up and block the flow of water.

2. Blocked or Kinked Drain Hose

The drain hose is the pipe that carries dirty water out of the machine. If it is bent, twisted, or crushed against the wall, the water cannot escape. Sometimes, small items like socks or heavy lint buildup can also clog the inside of the hose.

3. "Suds Lock" from Too Much Soap

Using too much detergent, or the wrong kind, is a common mistake. High-efficiency (HE) machines need very little soap. If you use too much, it creates an overflow of bubbly suds that can get into the pipes and stop the pump from working properly.

4. Unbalanced Loads

If you wash a single heavy item, like a rug or a large blanket, it can clump to one side of the drum. When the machine detects this imbalance, it may lower the spin speed or stop entirely to prevent damage. This leaves your clothes soaking wet.

5. Mechanical and Electrical Faults

If the filters and hoses are clear, the issue might be internal hardware. This includes a broken drain pump, a loose drive belt, or a faulty lid switch. On top-loaders, if the machine thinks the lid is open, it will refuse to drain or spin.

How to Fix Washer Won’t Drain Issue Yourself?

Step 1: Get the Water Out

⚠️ Do this first: Unplug the washer and turn off the water supply.

There are three manual methods you can use to get the water out of your washer:

Option 1: Use the Emergency Drain Hose (Best Method)

  1. Open the small access panel at the bottom front of the washer.

  2. Find the small emergency drain hose.

  3. Place a shallow tray/bowl under the hose.

  4. Pull the hose out carefully and remove the cap/plug.

  5. Drain slowly into the tray, emptying as needed until the flow stops.

  6. Replace the cap, return the hose, and close the panel.

Option 2: Drain by Gravity Using the Main Drain Hose

  1. Find the large corrugated drain hose (usually at the back).

  2. Pull the hose out of the standpipe/laundry drain.

  3. Lower the end into a bucket on the floor.

  4. Let gravity drain the water. Empty the bucket as needed.

  5. Put the hose back into the standpipe when finished.

Option 3: Scoop Water Out of the Drum (Last Resort)

  1. If you can, tilt the washer slightly back so water stays away from the door.

  2. Open the door carefully.

  3. Scoop water out using a jug/ladle/cup into a bucket or sink.

  4. Repeat until the drum is empty enough to continue troubleshooting.

Once the washer is empty, follow these steps in order. Most drain issues are caused by a clogged filter, a kinked hose, or a blocked standpipe.

Step 2: Check and Clean the Drain Filter

  1. Locate the filter door at the bottom front of the washer.

  2. Put down a towel and a shallow pan to catch spills.

  3. Slowly unscrew the filter counterclockwise (lefty-loosey).

  4. Remove debris (coins, nails, hair, etc.).

  5. Check the impeller (small fan blades) inside the housing—make sure it spins freely and isn’t jammed.

Step 3: Inspect the Drain Hose (Kinks, Clogs, and Height)

  1. Pull the washer away from the wall.

  2. Straighten any kinks or sharp bends. Replace the hose if it’s crushed.

  3. If you suspect a clog, disconnect the hose and flush it (outside with a garden hose works well).

  4. Verify hose height: the top of the hose should be 60–100 cm from the floor.

    • Too low: water can siphon back into the washer.

    • Too high: the pump may struggle to push water out.

Step 4:  Check the Household Drain / Standpipe

Sometimes the washer is fine—the plumbing is blocked.

  • If the washer drains into a sink connection, check the spigot for grease/food buildup.

  • Check the standpipe: if it’s backed up, the washer can’t empty into it.

  • Try a plumbing snake. (Baking soda + vinegar may help minor odor/buildup, but it won’t clear a solid clog.)

Advanced DIY: Going Under the Machine

If you have checked the filter and the hose but the machine still won't drain, you may need to look at the sump hose or the pump itself. This is for more experienced DIYers.

  1. Ensure the machine is unplugged and fully drained.

  2. Tip the machine: Carefully lean the washer onto its side or back (you may need a friend to help).

  3. Check the sump hose: This is the thick hose that goes from the bottom of the drum to the pump. Use vice grips to undo the clips and check for trapped items like socks or heavy debris.

  4. Inspect the pump: Look for physical damage like cracks. Sometimes a single small nail can get stuck in the pump and stop it from spinning. If the motor runs but nothing happens, or if the pump makes a loud grinding noise, it may be burnt out and need replacement.

What To Do If It Still Won’t Drain?

  • Listen for the pump: if you hear humming but no draining, the pump may be jammed or failing.

  • If the washer trips the breaker or smells hot: stop and call a technician.

How to Prevent Future Clogs? 

Maintenance is much cheaper than repair. Follow these simple tips to keep your machine running smoothly:

  • Empty your pockets: This is the most important rule. Check for coins, tissues, and hairpins every single time.

  • Use the right detergent: Use High-Efficiency (HE) soap and follow the dose on the bottle. Most loads only need one or two tablespoons.
    📖 Read more about: Everything You Need to Know About Washer Detergents

  • Clean the filter regularly: Do not wait for a problem. Clean your pump filter every 3 to 4 months.

  • Monthly cleaning cycle: Run a hot water cycle with no clothes once a month. You can add white vinegar to help break down soap buildup.

  • Don't overload: Sticking to the recommended load size protects the motor and the drive belt from extra strain.

When Should You Call a Professional?

While you can fix many things yourself, some situations require an expert technician. You should call for help if:

  • Persistent errors: The error code keeps coming back after you have cleaned everything.

  • Electrical issues: You see sparks, smell burning, or the machine keeps tripping your circuit breaker.

  • Water leaks: You notice significant leaks from the internal tub or main valves.

  • Unusual noises: Loud grinding or clicking sounds often mean the motor or pump hardware has failed.

Need an inspection or repair for your washer?

👉 Need a washing machine diagnostic or repair? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉 Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

Washing Machine Error Codes: Meaning, Causes, and Fixes
Washing Machine Error Codes: Meaning, Causes, and Fixes
Washing Machine Error Codes: Meaning, Causes, and Fixes

Jan 30, 2026

Washing Machine Error Codes: Meaning, Causes, and Fixes (Complete Guide)

Washing Machine Error Codes: Meaning, Causes, and Fixes (Complete Guide)

Washing Machine Error Codes: Meaning, Causes, and Fixes (Complete Guide)

Your washing machine suddenly stops and starts flashing a strange code like "F21" or "OE." 

Why?

Or, what are those codes?

These codes are your machine’s way of telling you exactly what is wrong.

Most washer error codes are just warnings, and you can fix these problems yourself, like the door being locked, an unbalanced load, or low water pressure.

This guide will help you understand those cryptic signals and get your laundry day back on track—or know when to call for a repair based on the error codes.

What Are Error Codes in Washers?

Error codes are alphanumeric messages that appear on your washing machine's digital display. On older models, these might show up as a specific pattern of blinking lights or symbols. Each code acts as a diagnostic tool triggered by internal sensors when the machine detects an anomaly during a cycle.

These systems are designed to protect your washer appliance from further damage by stopping the operation when a problem occurs.

All Washer Error Codes and Their Meanings, and Fixes

Error Code

Common Meaning

Possible Cause

Quick Fix

E1 / F1 / IE / 4C

Water fill timeout

Closed tap, clogged inlet filter, or kinked hose

Open the water tap fully, clean the filter screen, or straighten hoses

E2 / F2 / 5C / OE / 5E

Drainage error

Clogged pump filter, blocked drain hose, or improper hose height

Clear debris from the drain filter and ensure the hose is not kinked

E3 / UE / UB / dc

Unbalanced load

Laundry is unevenly distributed or machine is not level

Redistribute clothes evenly and adjust the leveling feet

E4 / dE / LE / dL

Door/Lock error

Door is not closed properly or latch is obstructed/faulty

Close the door firmly and check for trapped clothing or obstructions

E5 / HE / 5E

Heating error

Faulty heating element or malfunctioning thermostat

Test heating element continuity and check thermostat connections

Sud / Sd

Excessive suds

Using too much detergent or the wrong type (non-HE)

Run a rinse cycle to clear foam and reduce detergent amount in the future

OC

Overcurrent error

Power surge, voltage spike, or motor malfunction

Unplug the machine for 5–10 minutes to reset; check electrical connections

SE / tE

Sensor error

Faulty temperature or pressure sensor; loose wiring

Clean sensor debris, secure connections, or replace faulty sensors

CL

Child lock activated

Feature was accidentally turned on

Hold the specific child lock button (usually for 3 seconds) to deactivate

E6 / F6

Motor/drive error

Overloading or faulty drive belt/motor connections

Reduce load size, check the belt, or call a professional for diagnosis

E7 / F7

Control board malfunction

Electronic glitch or faulty main circuit board

Power cycle the machine by unplugging it; may require board replacement

E8 / F8 / FE / OF

Overflow/water level

Malfunctioning pressure sensor or faulty inlet valve

Check the water level sensor and inspect for blockages causing slow drainage

PE

Pressure sensor fault

Water level sensor failure or blocked pressure hose

Check water supply pressure and inspect/clean inlet valves and filters

F01

Control board failure

Main control board glitch or electrical wiring issue

Unplug the washer for several minutes to attempt a system reset

F21

Long drain time

Obstruction in drain pump filter or drain hose

Clear clogs from the drain hose and clean the pump filter

3C

Motor defect

Malfunction in the motor or inverter

Requires a technician to inspect the motor and internal wiring

LE

Motor overload

Excessive laundry load causing mechanical strain

Reduce the amount of laundry in the drum and restart the cycle

Common Error Code Categories in Washers

Washing machine malfunctions generally fall into a few main categories regardless of the brand you own. Understanding these categories can help you narrow down where the problem lies.

Drainage and Pump Issues

Drainage errors are some of the most frequent problems homeowners face. They are often represented by codes like E2, F21, 5E, or OE. These codes mean the machine is taking too long to drain or cannot remove water at all. The primary cause is usually a blockage in the drain pump filter caused by lint, coins, or small items like socks. You should also check the drain hose for any kinks or verify it is installed at the correct height.

Water Supply and Inlet Problems

If your machine is not filling with water or filling too slowly, you will see codes like E1, 4E, IE, or FH. This often happens because the water supply valves are not fully open. Another common cause is a clogged inlet filter screen, which can be cleaned with a small brush. In some cases, low house water pressure or a kinked intake hose prevents the machine from detecting water.

Unbalanced Loads and Drum Movement

Codes such as E3, UE, UB, or dc signal that the drum is not balanced. This happens when heavy items like blankets or rugs clump together on one side during the spin cycle. When this occurs, the machine may stop or shake excessively to prevent damage. To fix this, simply pause the cycle and manually redistribute the laundry inside the drum.

Door Lock and Safety Failures

Safety is a priority for modern washers, so they will not start if they think the door is open. Codes like dL, dE, dL, or F01 point to door lock issues. Sometimes the fix is as simple as removing a piece of clothing caught in the seal. Other times, the mechanical latch or the electronic sensor might be faulty and require a replacement.

Heating and Temperature Errors

Temperature-related codes like HE, E5, or F03 indicate that the water is not reaching the right temperature. This is very common in front-loading machines that heat their own water. A faulty heating element or a malfunctioning thermostat is usually the culprit. You can test the heating element for continuity with a multimeter if you feel comfortable doing so.

Motor and Electrical Malfunctions

Electrical issues are signaled by codes like OC, CE, or F01. These can be caused by power surges or malfunctions in the main control board. A simple reset—unplugging the machine for 5 to 10 minutes—can sometimes clear temporary electronic glitches. If the motor itself is overloaded or jammed, you might see an LE code, suggesting you should reduce the load size.

Excessive Suds

If you see Sud or Sd, it means there is too much foam in the drum. This is almost always caused by using too much detergent or the wrong type of soap. High-efficiency (HE) machines are particularly sensitive to detergent amounts. When this happens, the machine may run a special rinse cycle to clear the foam, and you should use less soap in the future.

Brand-Specific Washing Machine Error Code Examples

While many codes are similar, different manufacturers use their own unique languages.

  • Samsung: They often use 4C for water supply, DC for unbalanced loads, and UB for spinning issues. They also use 5E specifically for drainage problems.

  • LG: You will frequently see IE for inlet errors and OE for drainage errors. CL is a very common non-fault code for the child lock.

  • Whirlpool: Their codes usually start with "F" and "E," such as F02 for drain issues or F06 for motor faults. F01 typically signals a main control board failure.

  • Bosch: They use codes like E15 to indicate a water leak has been detected in the base of the machine. E18 or F18 is their standard code for a drain pump timeout.

  • Beko: These machines often show EHO for a door open error or EFO for a water filling error.

  • Miele: You might see F11 for drainage difficulties or F16 if the machine detects too much detergent.

Preventive Measures to Avoid Errors

Most error codes can be prevented with a little bit of regular care. Following these simple steps will help your machine run smoothly and last longer:

  1. Use the right detergent: Always use High-Efficiency (HE) detergent if your machine requires it, and never exceed the recommended amount.

  2. Clean the filters: Check and clean the drain pump filter and the water inlet screens at least once a month to prevent clogs.

  3. Balance your loads: Avoid washing a single heavy item alone; add a few towels to help balance the drum during the spin cycle.

  4. Inspect the hoses: Regularly check the hoses at the back of the machine for any signs of wear, leaks, or sharp bends.

  5. Don't overload: Stick to the load capacity recommended in your manual to avoid straining the motor and belt.

When to Call a Professional?

While over 50% of error codes can be resolved with basic DIY troubleshooting, some situations require an expert. You should call a professional technician if:

  • Errors are persistent: If a code keeps coming back after you have tried the recommended fixes, there may be a deeper electrical problem.

  • Internal hardware fails: Problems involving the motor, the main control board, or internal wiring are complex and can be dangerous to fix without training.

  • Water leaks: Serious leaks from the internal tub or major valves can cause water damage to your home if not handled correctly.

  • Under warranty: If your machine is still under warranty, you should contact the manufacturer's service center first to avoid voiding your coverage.

Need an inspection or repair for your washer?

👉 Need a washing machine diagnostic or repair? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉 Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

Can Detergent Damage Your Washing Machine
Can Detergent Damage Your Washing Machine
Can Detergent Damage Your Washing Machine

Jan 24, 2026

Can Detergent Damage Your Washing Machine? Everything You Need to Know

Can Detergent Damage Your Washing Machine? Everything You Need to Know

Can Detergent Damage Your Washing Machine? Everything You Need to Know

We all want our laundry to come out smelling fresh and looking spotless. It is natural to think that if your clothes are extra dirty, adding a little more soap will do a better job.

However, the truth might surprise you. Using too much detergent, or using the wrong kind, can lead to expensive repairs and ruined wardrobes.

Can Laundry Detergent Damage a Washing Machine?

Yes, laundry detergent can absolutely damage your washing machine if it is not used correctly. When you use too much detergent, it creates an overflow of suds. These bubbly suds can get into pipes and hoses, leading to clogs that prevent the machine from draining properly.

One of the most serious issues involves a part called the "drum spider" or aluminum support. Excess suds can reach this support and cause it to rust. Because the spider stabilizes the drum, a rusty or damaged one forces the motor to work much harder to compensate, which can lead to a total motor failure over time.

Additionally, detergent residue traps moisture, creating a breeding ground for mold and mildew in the outer drum and rubber gaskets, which is why many machines develop a foul, musty smell.

Can Too Much Detergent Ruin Clothes?

Ironically, using extra detergent often makes your clothes dirtier. Too many suds create a slippery layer on the fabric that prevents the friction needed to rub off stains. Instead of being washed away, dirt and bacteria get trapped in the excess soap and settle back into the fibers.

Over time, this build-up can ruin your favorite outfits in several ways:

  • Stiff fabrics: Clothes may feel hard, stiff, or "greasy" to the touch.

  • Discoloration: You might notice white spots, streaks, or a dingy, faded appearance caused by a film of residue.

  • Skin irritation: Detergent trapped in the fibers can cause rashes, itchiness, or allergic reactions like contact dermatitis.

  • Odors: Odor-causing bacteria can linger in the soap film, especially on synthetic exercise gear, making clothes smell musky even after they are "clean".

👉 Front-Loading Washing Machine Stinks? Here Are the Reasons and How to Clear Up the Smell

Can You Put Detergent in the Washing Machine?

It is perfectly okay—and necessary—to put detergent in your washing machine, but how you do it matters. Most modern machines, especially front-loaders and high-efficiency (HE) models, are designed to work with very small amounts of concentrated soap. For a standard load, you may only need one to two tablespoons of detergent.

The best practice is to use the detergent dispenser tray. The machine is programmed to flush this tray with water at the right time, mixing the soap thoroughly before it hits your clothes. If you prefer to put detergent directly into the drum, it is best to add it before the laundry. This ensures it mixes with the water immediately and prevents the concentrated dyes in some soaps from staining your clothes.

By measuring your soap carefully and choosing the right type—such as HE detergent for HE machines—you can keep your appliance running smoothly for years while ensuring your clothes stay soft and bright.

Powder vs Liquid Detergent: Which One Should You Use?

Choosing between powder and liquid detergent depends on your washer, water temperature, and stain type.

Pick by machine

  • Front-load/HE washers: Use HE detergent (powder or liquid) to avoid extra suds and residue.

  • Top-load washers: Either type works; HE is still a good choice for newer models.

When liquid is better

  • Dissolves well in cold or hot water

  • Great for pre-treating stains

  • Less likely to leave residue on dark clothes

  • Easier to over-pour, so measure carefully

When powder is better

  • Strong for mud and heavy dirt

  • Can work well in hard water (often with a booster)

  • May leave white flakes in cold washes and can clump if the drawer is damp

Bottom line: Use the right dose. Too much of either can cause buildup, rinsing issues, and odors.

Does Liquid Detergent Damage Washing Machines?

Liquid detergent won’t damage your washing machine by itself. But using too much of it, or using the wrong kind like non-HE detergent in an HE washer can cause problems. Extra soap can leave buildup, create mold and bad odors, and clog the drain. Over time, this can strain the pump and motor and lead to costly damage.

What Can Ruin a Washing Machine?

While detergent is a major factor, several other habits can ruin your appliance. Overloading the machine is one of the most common mistakes; it puts extreme stress on the motor and prevents clothes from moving freely.

Neglecting regular maintenance can also lead to a breakdown. For example, washing machine hoses should be inspected monthly for cracks or leaks and replaced every three to five years to prevent water damage. Clogged lint filters and drainage holes in the door gasket can also cause the machine to malfunction or leak. Even failing to leave the door open between cycles can ruin the machine’s freshness by encouraging mold growth.

How to Tell If Your Machine Has Detergent Buildup?

Detergent buildup often shows up first as sticky residue or a musty smell in the dispenser, drum, or rubber door seal. You may also notice too many suds during the wash or soap bubbles left on the door after the cycle ends. On laundry, buildup can leave clothes stiff, scratchy, spotty, or still smelly even after washing. If buildup gets worse, the washer may run longer, make odd noises, or leak because it can’t rinse properly.

Need an inspection or repair for your washer?

If your clothes still smell, you see residue in the drum or dispenser, or your washer is leaking or running longer than normal, the problem may be more than too much detergent. It could be buildup in the drain system, a clogged filter, a worn door seal, or a pump issue. To prevent mold, poor cleaning, and costly damage, it’s best to have a pro take a look.

👉 Need a washing machine diagnostic or repair? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

refrigerator maintenance guide
refrigerator maintenance guide
refrigerator maintenance guide

Jan 18, 2026

How to Take Care of Your Refrigerator: Expert Tips for Easy Refrigerator Maintenance

How to Take Care of Your Refrigerator: Expert Tips for Easy Refrigerator Maintenance

How to Take Care of Your Refrigerator: Expert Tips for Easy Refrigerator Maintenance

Your refrigerator is likely the most hardworking appliance in your home, running 24 hours a day, 365 days a year to keep your food safe and fresh. While it usually sits quietly in the corner, a breakdown can turn your life upside down in just a few hours, leading to spoiled milk, ruined produce, and a very expensive mess. 

Because modern refrigerators are complex machines with delicate sensors and intricate cooling systems, they require a little bit of regular maintenance to stay at peak performance.

By spending just a few minutes every month on basic refrigerator maintenance, you can save money on energy bills, extend the lifespan of your appliance, and avoid the stress of sudden breakdowns.

Here is a comprehensive guide on how to treat your refrigerator like the kitchen hero it is.

Tips to Take Care of Your Refrigerator

1. Set the Right Refrigerator Temperature

Start with temperature settings, because they affect both food safety and energy efficiency. Keep your refrigerator at 4°C (37°F–40°F) and your freezer at -18°C (0°F). If the temperature is too low, your fridge wastes electricity. If it’s too high, bacteria can grow and food spoils faster.

If your fridge has a basic dial and you’re unsure whether it’s accurate, a small refrigerator thermometer can help you confirm the real temperature.

2. Keep Airflow Clear Inside the Fridge

Cold air must move freely to cool every shelf evenly. When vents are blocked, your refrigerator has to work harder to maintain the same temperature, which can lead to uneven cooling and higher energy bills.

Avoid pushing large items directly against the back wall or in front of airflow vents. Even simple changes—like leaving a little space between containers—can improve circulation and prevent warm spots.

3. Leave Space Behind the Refrigerator

Your refrigerator releases heat as it runs, and it needs room to “breathe.” If it’s pressed tightly against the wall, heat can build up and stress the cooling system.

Leave at least 2–3 cm (about 1 inch) between the back of the refrigerator and the wall. Keeping this area clear helps the appliance release heat efficiently and reduces the risk of overheating.

📖 You might also like to read: Common Mistakes with New Appliances: A Guide for Homeowners

4. Keep the Refrigerator Level So the Door Seals Properly

A fridge that leans slightly can cause the door to close poorly, which lets cold air leak out. Even a small gap can increase power usage and cause temperature problems.

You can check the level by placing a simple level tool on a shelf inside the fridge. If needed, adjust the feet at the bottom until the refrigerator sits evenly. A level fridge usually runs quieter too, because the door closes more naturally.

5. Clean and Protect the Door Seal (Gasket)

The door gasket is the rubber seal around the door. It keeps cold air in and warm air out, which makes it a key part of proper fridge maintenance. When the gasket is dirty, cracked, or loose, your refrigerator may run longer than it should, and your electricity bill may climb.

A quick way to test the seal is the coin test. Close the refrigerator door on a coin and gently pull. If the coin slides out easily, the gasket may not be sealing well. To keep the seal working properly, wipe it weekly using warm water and mild soap, then dry it. This prevents sticky buildup and helps the rubber stay flexible.

Also, try not to leave the door open while deciding what to eat. Every extra second lets cold air escape and forces the appliance to work harder to cool down again.

6. Clean the Condenser Coils Twice a Year

If you want one “high impact” task for refrigerator care, this is it. Condenser coils release heat during cooling, and when they get covered in dust or pet hair, your fridge loses efficiency. That makes the compressor work harder, which can shorten the appliance’s lifespan.

Most coils are located on the back or bottom of the refrigerator. Unplug the unit, then use a vacuum or coil brush to remove the buildup. Doing this twice a year is a simple way to improve performance and reduce energy use.

7. Defrost the Freezer When Ice Builds Up

If your freezer is not frost-free, ice buildup can block airflow and reduce cooling power. When the frost reaches around 7 mm (¼ inch), it’s time to defrost your freezer.

Turn off the freezer, move food into a cooler, and let the ice melt naturally. Never use sharp metal tools to scrape ice because you can damage the interior walls or puncture something important. A plastic scraper or a wooden spoon is much safer.

8. Store Food in a Way That Helps Your Fridge Work Better

Smart food storage supports better airflow and reduces moisture inside the fridge. This improves cooling consistency and helps prevent smells from spreading.

Try to keep leftovers in sealed containers, and cover foods that release strong odors. This reduces humidity and keeps the refrigerator interior cleaner, which helps your appliance maintain stable temperature more easily.

9. Protect Your Refrigerator from Power Surges

Modern refrigerators rely on electronic control boards, and sudden voltage spikes can cause expensive damage. A good surge protector designed for appliances can prevent unexpected failures and protect your investment.

This is especially helpful in areas with unstable power or frequent outages.

10. Follow the 24-Hour Rule After Moving a Refrigerator

If you just transported a refrigerator, don’t plug it in immediately. During movement, the compressor oil can shift away from where it needs to be. Let the unit stand upright for 24 hours before turning it on, so everything settles correctly.

This one step can prevent long-term compressor issues.

11. Register Your Warranty for Faster Support

Warranty registration takes only a few minutes, but it can save you stress later. Register your fridge online and keep your model and serial number stored somewhere easy to find. If there’s ever a recall or major repair issue, you’ll be ready, and support is usually faster.

When to Call a Professional for a Refrigerator?

While you can safely handle cleaning and filter replacements, some issues are dangerous to tackle alone. You should call a certified technician for refrigerator inspection or repair if you notice:

  1. Electrical issues: Visible sparks, a burning smell, or frequently tripped breakers.

  2. Unusual noises: Loud grinding, vibrating, or clicking sounds.

  3. Leaks: Standing water or refrigerant leaks near the unit.

  4. Cooling failure: If the compressor won't start or the temperature remains inconsistent despite cleaning the coils.

Hiring a professional ensures an accurate diagnosis, protects your manufacturer's warranty, and—most importantly—keeps you safe from high-voltage electricity and pressurized gases

Need an inspection or repair for your refrigerator?

If your fridge isn’t cooling properly, is leaking water, or keeps making loud noises, the issue may be more than a simple setting or dirty coil. It could be a failing compressor, a faulty thermostat, a clogged drain line, or a bad door seal. To avoid spoiled food and bigger repair costs, it’s best to have a pro check it.

👉 Need a refrigerator diagnostic or repair? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉 Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

Essential manuals guide homeowners in appliance repairs.
Essential manuals guide homeowners in appliance repairs.
Essential manuals guide homeowners in appliance repairs.

Jul 12, 2025

5 Common Mistakes with New Appliances: A Guide for Homeowners

5 Common Mistakes with New Appliances: A Guide for Homeowners

5 Common Mistakes with New Appliances: A Guide for Homeowners

Many homeowners accidentally shorten the lifespan of their new investment by skipping key steps during setup and early use.

A new appliance is a major financial commitment. To help you get the most out of your purchase and ensure your appliances last for years, you should not wait for a problem to occur.

This comprehensive guide covers the most frequent mistakes made by homeowners and provides the exact actions you should take to avoid them.

5 Appliance Mistakes to Avoid So Your New Appliances Last Longer

1. Skipping the Manufacturer’s Manual

Modern appliances are complex machines with advanced sensors and specific installation needs. Many homeowners assume they already know how to use a new appliance and toss the manual aside. This can cause safety problems or cancel your warranty.

Before first use, scan the manual for any setup steps that must be done in order, including removal of packaging or shipping parts, correct connection requirements, and any recommended “first run” or calibration steps. Keep the manual in an easy-to-find place so you can quickly check error codes, settings, and care instructions later instead of guessing or relying on random online advice.

🛠️ Need a home appliance diagnostic and inspection? Call +18885085008 or book an expert with Fred’s Appliance Repair.

2. Poor Installation and Leveling

When appliances are not installed properly, they can shake, leak, make noise, and wear out sooner than expected.

Before you use the appliance, make sure it sits steady and level. Use a simple bubble level and make small tweaks if needed. This can cut down on shaking and wear over time.

Next, check every hookup and connection. Make sure each one is tight and secure. Look for hoses or cords that are kinked, pinched, or pulled too tight.

If the install involves gas, high voltage, or plumbing, hire a certified professional. It helps prevent leaks, damage, and other safety problems.

3. Overloading and Misusing the Appliance

Just because an appliance looks roomy doesn’t mean you should fill it to the max. Overloading, or using it the wrong way, can block normal operation and put extra strain on internal parts.

Stick to the capacity and use limits from the manufacturer, even if it seems like it can handle more. Load items so they have space to move, and so air or water can flow as needed. Use the recommended products and settings, and don’t use more than required. Too much product can cause buildup and lower performance over time.

4. Skipping Regular Maintenance from Day One

Many homeowners think a new appliance needs no care. But dust, residue, and debris can build up right away. Without upkeep, odors or performance issues can show up within weeks.

Start basic maintenance early, not after a problem starts. Keep a simple cleaning routine on a set schedule, with extra attention on spots that hold moisture or grime. Wipe seals and contact points to stop buildup. Check filters, traps, and vents often so air flow and drainage stay clear. Small monthly habits can help prevent smells, clogs, and early wear.

5. Forgetting Warranty Registration

With a busy schedule, it’s easy to forget warranty registration. But if you skip it, you may face delays or lose coverage when you need a repair.

Register the appliance as soon as it’s installed so the purchase is linked to your name and contact details. Keep the model and serial number, proof of purchase, and warranty info together in one spot. That way, you can find everything fast if you need service.

If you’re thinking about an extended plan, read what it really covers. Then decide based on likely repair costs, the appliance’s complexity, and how often you use it.

Common Home Appliance Issues and How to Solve Them

If your new appliance is not working as expected, try these steps before calling for service:

Problem

Potential Solution

Unpleasant Odors

Allow airflow after use and clean internal surfaces regularly

Poor Performance

Ensure nothing is blocking moving parts or airflow paths.

Excess Moisture or Frost

Check door seals and make sure they close tightly.

Appliance Won’t Start

Check the circuit breaker and confirm it is on a dedicated circuit if required.

📖 Resources:

Final Tips

Preventive care is always cheaper than repair. Simple habits can add years to your appliance’s life.

By avoiding these common mistakes and staying proactive with maintenance, you can protect your investment and enjoy reliable performance from your appliances for years to come.

👉 Need a home appliance diagnostic and inspection? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉 Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

A certified technician diagnosing a washing machine issue.
A certified technician diagnosing a washing machine issue.
A certified technician diagnosing a washing machine issue.

Jun 7, 2025

Professional Appliance Repair vs DIY: What You Should Know

Professional Appliance Repair vs DIY: What You Should Know

Professional Appliance Repair vs DIY: What You Should Know

When an appliance stops working, it’s frustrating. Your fridge is warm. The washer won’t spin. The oven won’t heat.

And the first thought is usually: “Can I fix this myself and save money?”

Sometimes, yes. A few problems are simple and safe. But many modern appliances are not like the old ones.

Today’s machines use control boards, sensors, and safety systems. And, a small mistake can turn into a bigger (and more expensive) repair.

This guide will help you decide what to do next — without stress.

Why Hiring a Professional Appliance Repair Technician Is Often the Better Choice

Let’s keep it simple: a professional repair isn’t just about comfort or budget.

It’s usually the safer and smarter choice.

1. It's Safer Option

Some repairs can be dangerous.

Appliances may involve:

  • High voltage electricity

  • Gas lines

  • Heat and pressure

  • Sharp metal parts

  • Water + electricity (a risky mix)

One wrong move can lead to:

  • Electric shock

  • Gas leak

  • Fire risk

  • Serious injury

A trained technician knows what to look for. They also follow safety steps and carry insurance.

👉 Best rule: If it feels unsafe, it is unsafe.

2) Professionals diagnose the real problem (not just the symptom)

DIY repairs often start with guessing. You might replace a part… and the appliance still won’t work.

Professional appliance technicians use:

  • Testing tools

  • Error code checks

  • Brand-specific knowledge

That means they fix the real cause, not just what seems broken.

👉 Accurate appliance diagnosis saves time, money, and headaches.

3) You protect your warranty

Many appliance warranties have one big rule: Repairs must be done by a licensed professional.

If you do a DIY repair, you may void your warranty. That can cost you later.

Most reputable repair services also give a parts + labor guarantee. That extra coverage matters.

4) You save money over time

DIY looks cheaper at first but it can get expensive fast.

Common DIY costs:

  • Buying the wrong part

  • Damaging wires or sensors

  • Breaking clips or panels

  • Needing a bigger repair later

On the other hand, professional repair can restore proper performance, help the unit run efficiently, and extend the life of the appliance.

That can also reduce energy waste.

5) Professionals use the right parts

Appliances work best with the correct parts.

Professionals can source:

  • OEM parts (manufacturer-approved)

  • Correct part numbers for your model

  • Quality replacements that fit properly

Wrong parts, on the other hand can cause poor performance, repeat breakdowns, and more internal damage.

What Appliance Problems Can You Fix Yourself?

Not every issue needs a technician. Some fixes are safe and simple — and they can solve the problem in minutes.

1) Power reset (appliance not turning on)

Applies to: Refrigerator, Washer, Dryer, Dishwasher, Microwave, Oven (electric), AC unit
Common signs: No lights, no sound, buttons not responding

✅ Try this:

  • Make sure it’s plugged in

  • Check the breaker box (a breaker may have tripped)

  • Unplug the unit for 60 seconds, then plug it back in

2) Clean or replace filters (weak performance, bad smell, slow drying)

Applies to:

  • Dryer → lint filter (clothes taking too long to dry)

  • Dishwasher → filter/drain screen (dishes still dirty, water not draining well)

  • Air conditioner (AC) → air filter (weak airflow, not cooling well)

  • Refrigerator → water/air filter (ice maker slow, water tastes bad, airflow issues)

💡 Quick tip: If the filter looks clogged or smells bad, clean or replace it.

3) Clean refrigerator condenser coils (fridge not cooling well)

Applies to: Refrigerator (only)
Common signs: Fridge warm, freezer not freezing, motor running nonstop

✅ Try this:

  • Unplug the fridge

  • Locate coils (back or bottom)

  • Use a vacuum or coil brush to remove dust

Dirty coils are one of the most common reasons a fridge starts losing cooling power.

4) Clear simple clogs (water not draining or appliance smells bad)

Applies to:

  • Dishwasher → drain/filter clog (standing water, slow drain, bad smell, not cleaning dishes)

  • Washing machine → drain pump/filter clog (won’t drain/spin, water left inside, bad smell)

✅ Try this:

  • Remove debris from the dishwasher filter

  • Rinse parts using warm, soapy water + a soft brush

  • Check for visible drain blockage (food bits, hair, lint)

5) Check door seals (leaks, weak cooling, heat escaping)

Applies to:

  • Refrigerator → warm fridge, condensation, leaking water inside

  • Dishwasher → water leaks around the door

  • Washer (front-load) → leaks, mold smell around the seal

  • Oven → heat escaping, uneven cooking

✅ Try this:

  • Wipe the seal clean

  • Look for cracks, gaps, or loose edges
    A damaged seal can cause leaks or poor performance even if the machine itself is fine.

When You Should Call a Professional Immediately

Some warning signs mean: stop and call a pro right away.
These problems can be dangerous, expensive, or both.

⚠️ Don’t DIY these appliance issues

1) Electrical danger (risk of shock or fire)

Applies to: Refrigerator, Washer, Dryer, Dishwasher, Microwave, Electric oven/range, Garbage disposal, AC unit.

Warning signs:

  • Sparks

  • Burning smell

  • Flickering lights when the appliance runs

  • Power turning on/off repeatedly

  • Buzzing sounds from inside the unit

What it usually means:

  • Damaged wiring

  • Short circuit

  • Faulty control board

  • Overheating component

✅ What to do: Turn it off, unplug it (if safe), and call a technician.

2) Gas-related problems (serious safety risk)

Applies to: Gas stove/range, Gas oven, Gas dryer.

Warning signs:

  • Gas smell

  • Stove clicks but won’t light

  • Flame is weak, yellow, or uneven

  • You feel dizzy or get headaches (possible gas exposure)

What it usually means:

  • Gas leak risk

  • Ignition failure

  • Burner or valve issue

  • Venting problem

✅ What to do: Don’t touch it. Ventilate the area and call a licensed pro.

3) Major parts that should NOT be DIY

These repairs require skill, testing tools, and proper installation.

Compressor problems

Applies to: Refrigerator, Freezer.

Signs:

  • Not cooling at all

  • Loud humming + no cooling

  • Fridge runs nonstop

✅ Requires sealed system work and correct parts.

Motor problems

Applies to: Washer, Dryer, Dishwasher, AC unit.

Signs:

  • Grinding noise

  • Drum not spinning

  • Weak performance or sudden stopping

✅ Motors often need disassembly + electrical testing.

Control board / electronics

Applies to: Refrigerator, Washer, Dryer, Dishwasher, Microwave, Oven, AC unit.

Signs:

  • Random errors on the display

  • Buttons not responding

  • Appliance acts “glitchy”

  • Stops mid-cycle

✅ Control boards are sensitive and expensive—wrong handling can damage more parts.

Wiring repairs

Applies to: All appliances

Signs:

  • Melted smell

  • Sparks

  • Appliance shuts off suddenly

  • Visible damaged cables

✅ Electrical work should be done by a technician for safety and insurance reasons.

4) Water leaks + electricity (risk of shock + hidden damage)

Applies to: Washer, Dishwasher, Refrigerator (especially ice maker), Water dispenser units.

Warning signs:

  • Water pooling under the appliance

  • Leaks from door or bottom

  • Wet floor + the unit still running

What it usually means:

  • Cracked hose

  • Drain pump issue

  • Door seal failure

  • Internal blockage or overflow

✅ What to do: Turn off power + water supply, then call a pro.

5) You tried a DIY fix and it didn’t help

Applies to: Any appliance.

Common examples:

  • You reset it, but it still won’t run

  • You cleaned the filter, but it still won’t drain

  • You replaced a part, and now it’s worse

✅ What to do: Stop there. Repeated DIY attempts can cause extra damage and raise the repair cost.

The Best Repair Is the One That Doesn’t Create a Bigger Problem

DIY repairs can be great for small issues.
But modern appliances are sensitive.

If the problem looks complex, the smartest move is to call a professional.
You’ll protect your home, your appliance, and your budget.

📖 You might also like to read: What Should You Look For in an Appliance Repair Company?

👉 Need a home appliance diagnostic and inspection? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉 Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

May 12, 2025

Choosing the Right Appliance Repair Service: Here Are What You Should Look For

Choosing the Right Appliance Repair Service: Here Are What You Should Look For

Choosing the Right Appliance Repair Service: Here Are What You Should Look For

When your refrigerator stops cooling or your washer won’t spin, you do not have time to gamble on the wrong technician. 

Hiring the right appliance repair company can save you money, time, and the headache of repeat breakdowns. However, with so many options available, finding a service you can trust can feel like stepping into a maze.

Why Should You Care About Hiring the Right Appliance Repair Service?

Choosing the right professional is essential for several reasons.

First, safety is a top priority, as appliances involve a dangerous mix of electricity, gas, and water.

Second, professional repairs protect your warranty, whereas DIY fixes can void it.

Finally, experts have the diagnostic tools and experience to fix the real problem quickly, ensuring long-term cost savings by preventing further damage.

To ensure you receive the best service, here are the essential traits you should look for when looking for appliance repair services.

What You Should Look For When Choosing an Appliance Repair Service?

1. Proper Licensing, Insurance, and Certification

A reliable company must hold the necessary licenses and certifications for your region. This ensures that technicians meet specific safety and performance standards. Furthermore, they should carry insurance to protect you if a technician is injured or if your property is damaged during the job.

Always ask for proof of credentials; reputable companies are happy to show them. Check if the technicians are factory-trained or certified by major manufacturers.

2. Broad Experience and Brand Expertise

Not all appliances are built the same. A high-quality company should have hands-on experience with a wide variety of brands—from Whirlpool and LG to high-end names like Bosch, Miele, or Sub-Zero. Technicians familiar with different manufacturers can diagnose problems faster and fix them correctly the first time.

Visit the company’s website to see if they list your specific appliance brand under their expertise. Ask if the technician has "seen it all" regarding your specific model so your home does not become a training ground.

3. Transparent and Upfront Pricing

No one likes hidden fees or nasty surprises on a bill. Trustworthy companies provide clear, upfront pricing before any work begins. They should also be honest about whether a repair is actually cost-effective or if you should consider replacing the appliance instead.

Ask about the diagnostic fee upfront. Some companies, like Fred’s Appliance, charge a flat fee for inspection and diagnosis, and it is credited toward the total repair cost if you choose to hire them.

4. Positive Local Reputation and Reviews

A company’s past performance is a strong indicator of your future experience. Local companies are often more invested in their community and motivated to maintain a strong reputation for repeat business.

Search for the company on Google, Yelp, or Thumbtack. Look for patterns in reviews, such as consistent mentions of professionalism, punctuality, and long-term reliability. Be cautious if there are repeated complaints about the same issue.

5. Fast Service and Flexible Scheduling

When an essential appliance like a fridge or oven breaks, you cannot wait a week for a fix. The best companies offer same-day or next-day appointments to handle urgent issues.

Check for availability immediately. Ask if they provide a specific service window for their arrival so you do not have to wait around all day.

6. Solid Warranties on Parts and Labor

A company that stands by its work will offer a warranty. This gives you peace of mind knowing that if the same problem returns shortly after the repair, you are covered without extra costs.

Confirm the length of the warranty. A standard window is often 30 to 90 days, while some companies may offer longer guarantees on specific parts.

7. Professionalism and Clear Communication

From the first phone call to the final follow-up, a company’s communication says a lot about its quality. They should confirm appointments, arrive on time (ideally in uniform), and explain the issue in a way you can understand.

Pay attention to how they handle your initial call. Do they return messages promptly? Can you speak to a real person?. A professional company should provide a detailed invoice or report once the job is done.

8. Well-Equipped and Prepared Technicians

Expert technicians should arrive with the right tools and commonly used parts to fix most problems during the first visit. This prevents unnecessary downtime while waiting for parts to be ordered.

Ask if they stock parts for your specific brand and model in their service trucks. Some local companies maintain a large, well-stocked warehouse to ensure faster repairs.

Key Takeaways

To solve the challenge of hiring the right specialist, you can use these multiple approaches drawing from the sources:

  • The Website Check: Verify brand expertise and local presence before calling.

  • The Interview Approach: Ask the technician direct questions, such as: "Would you repair or replace this if it were yours?" or "What can I do to prevent this from happening again?".

  • The Credential Verify: Request proof of licensing and insurance before letting anyone touch your appliances.

  • The Interaction Test: Judge the company based on their responsiveness and willingness to give a realistic arrival window.

👉 Need a home appliance diagnostic and inspection? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉 Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

Detecting Dishwasher Issues and Solutions.
Detecting Dishwasher Issues and Solutions.
Detecting Dishwasher Issues and Solutions.

Mar 8, 2025

Common Reasons Why Your Dishwasher Is Not Cleaning Dishes (And How To Fix)

Common Reasons Why Your Dishwasher Is Not Cleaning Dishes (And How To Fix)

Common Reasons Why Your Dishwasher Is Not Cleaning Dishes (And How To Fix)

A dishwasher that doesn’t clean your dishes can quickly disrupt your daily routine.

When a dishwasher is not washing dishes properly, it’s often a sign of underlying issues such as poor water circulation, mineral buildup, low water temperature, or worn-out components. 

The good news: most dishwasher cleaning problems are easy to diagnose and fix, so you can get your dishes spotless again without spending hours scrubbing by hand.

7 Common Reasons Your Dishwasher Is Not Cleaning

Before you can fix the problem, you need to know why it is happening. Here are the most common dishwasher issues:

1. Blocked or Dirty Spray Arms

These arms spin and blast water at high pressure to remove food. Over time, bits of food, grease, or hard water minerals block the tiny holes, reducing the cleaning power to a gentle sprinkle.

2. A Filthy Filter

The filter traps food particles so they do not recirculate onto your clean dishes. When it is clogged, dirty water cannot drain, and you may find gritty residue on your plates.

3. Improper Loading

Overloading is a major mistake. If dishes are "nested" or stacked too closely, the water spray cannot reach every surface.

4. Low Water Temperature

Hot water is vital for breaking down grease and activating detergent. If the water enters at less than 120°F (49°C), your dishes will likely stay greasy.

5. Detergent Issues

Using the wrong type, poor-quality soap, or the wrong amount can leave a film or food residue.

6. Hard Water Minerals

If your glasses look cloudy or have white spots, you likely have hard water. This mineral buildup can also damage the machine over time.

7. A Dirty Interior

Soils, detergent, and minerals can build up on the walls of the machine itself, which eventually transfers back to your dishes.

How to Fix Common Dishwasher Problems Yourself?

Most dishwasher issues come from blocked water flow, weak spray, or poor detergent action. Below are quick DIY fixes that work for the most common problems.

1) Problem: Clogged spray arms — Solution: Clear the spray arms

When the spray arm holes get blocked with food bits or mineral buildup, the water can’t spray with full power. That leads to dirty plates, stuck-on food, and weak cleaning.

How to fix it (2 easy options)

Option 1: Manual cleaning

  • Remove the spray arms (check your manual if needed).

  • Use a toothpick, small brush, or thin wire to clear each hole.

  • Rinse well under warm water and reinstall.

Option 2: Vinegar soak (best for hard water)

  • Mix 1:1 warm water + white vinegar in a bowl.

  • Soak spray arms for 30 minutes.

  • Rinse and put them back in place.

2) Problem: Dirty filter system — Solution: Clean the filter

A clogged filter makes the dishwasher recirculate dirty water. This can cause bad smells, cloudy glasses, and dishes that still feel greasy after a wash.

How to clean the dishwasher filter?

  1. Pull out the bottom rack.

  2. Twist and remove the filter.

  3. Wash it in warm, soapy water.

  4. Scrub gently with a soft brush.

  5. Rinse fully and reinstall it.

3) Problem: Dishes blocking water flow — Solution: Load dishes correctly

If dishes are packed too tightly or placed in the wrong spots, water can’t reach every surface. Sometimes a tall item even stops the spray arms from spinning, leaving half the load dirty.

How to load your dishwasher the right way

  • Top rack: cups, glasses, and plastics

  • Bottom rack: plates, pots, and pans

  • Always face dirty surfaces downward and toward the spray arms.

  • Don’t nest bowls or stack plates too tightly.

✅ Before closing the door: spin the spray arms by hand. If they hit a tall dish, rearrange the load.

4) Problem: Water too cold or pressure too low — Solution: Adjust temperature and pressure

Dishwashers need hot water to break down grease and activate detergent. If the water is too cool or the pressure is low, dishes come out dull, oily, or still dirty.

Fix water temperature

  • Run hot water from your kitchen tap for 60 seconds before starting the dishwasher.
    This helps it fill with hot water right away.

Fix water pressure

  • Check the water supply line under the sink.

  • Look for kinks, bends, or blockages.

  • Straighten the line if needed.

5) Problem: Detergent not working well — Solution: Optimize detergent use

If you use weak detergent or have hard water, you may notice white film, water spots, or cloudy glassware. Some detergents also struggle with greasy dishes.

Simple upgrades that make a big difference

  • Switch to tablets or pods: often clean better than powder or gel.

  • Add rinse aid: helps prevent spots and improves drying (great for hard water).

  • Use dishwasher salt (if your model supports it):

    • Helps soften water and reduce cloudiness.

    • If glasses look cloudy or taste salty, check the salt lid is tight and the dispenser is filled correctly.

6) Problem: Grease and buildup inside the machine — Solution: Deep clean the dishwasher

Grease, soap scum, and minerals build up inside the dishwasher over time. This can cause bad odors and make your dishwasher clean worse, even if everything else looks fine.

Deep clean dishwasher in 2 quick steps

Step 1: Vinegar cycle (removes grease and buildup)

  • Put 1 cup of white vinegar in a dishwasher-safe cup.

  • Place it on the top rack of an empty dishwasher.

  • Run a full hot cycle.

Step 2: Baking soda refresh (removes smells)

  • Sprinkle baking soda across the bottom of the tub.

  • Run a short hot cycle.

When to Call a Professional?

If you have cleaned the filters, checked the arms, and adjusted your loading habits but your dishes are still dirty, the problem may be internal. A faulty inlet valve, heating element, or motor might be to blame. In these cases, it is best to schedule a diagnostic service with a certified technician

👉 Need a dishwasher diagnostic or repair? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉 Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

Does your frost-filled freezer look like an ice palace?
Does your frost-filled freezer look like an ice palace?
Does your frost-filled freezer look like an ice palace?

Feb 5, 2025

How to Defrost Your Freezer?

How to Defrost Your Freezer?

How to Defrost Your Freezer?

While it might seem like a small annoyance, that growing "ice cave" is actually a sign that your appliance is struggling. If your frozen peas are buried under a layer of frost, it is time to take action. 

Defrosting your freezer is a vital step in maintenance that helps your machine run better and last longer. By following a few simple steps, you can banish the frost and reclaim your kitchen space.

Why You Must Defrost Your Freezer

You might wonder why you should bother with the mess of melting ice. Beyond just making more room for your favorite foods, there are several key reasons to clear out the frost:

  • Boost energy efficiency: Thick layers of ice act as insulation, making it much harder for your freezer to regulate its internal temperature. This causes the machine to work overtime, which significantly increases your energy bills.

  • Protect your food: Excessive frost buildup can compromise the flavor and quality of your food and is a leading cause of freezer burn.

  • Improve airflow: Ice can cover interior air vents and temperature sensors. When these are blocked, the machine cannot cool effectively.

  • Prevent appliance strain: When a freezer has to fight through heavy ice to stay cold, it puts extra stress on the motor and cooling elements, which can shorten the lifespan of the appliance.

  • Reclaim space: Frost takes up valuable room that should be used for groceries.

💡 Most experts recommend a manual defrost at least once a year or whenever the ice reaches one-quarter inch (7mm) in thickness.

How to Defrost the Freezer?

Defrosting is not a difficult task, but it does require some patience and planning.

What you’ll need before you start defrosting your freezer

You’ll need a cool place to store food and a few basic tools to help with melting and cleaning.

Essentials

  • Towels or rags to soak up water

  • Coolers (with ice) or another freezer to keep food cold

  • Wet-dry vacuum (optional, for removing water)

Other helpful items

  • Fan

  • Bowls or pans of hot water

  • Wooden spoon or plastic scraper

  • Hair dryer (for gentle use only)

  • Handheld steamer (optional)

  • Rubbing alcohol + a hot cloth (for thin frost)

For cleaning

  • Microfiber cloths

  • Bowl of warm, soapy water

  • Baking soda (to remove odors and freshen the freezer)

Step 1: Prepare and Remove the Food

Start by taking all the food out of your freezer. Defrosting requires raising the temperature above freezing, which can make food unsafe to eat.

If possible, plan ahead and eat through your freezer stock in the week leading up to defrosting so there’s less to move. For any remaining items:

  • Move food to another freezer or refrigerator, or

  • Store it in coolers packed with ice, or

  • Use a neighbor’s freezer temporarily to prevent thawing.

Step 2: Unplug the Unit and Protect the Area

Turn off and unplug your refrigerator/freezer (or switch off power at the wall). This is a vital safety step that also saves energy and helps ice melt faster.

  1. Prop the door open to let warm room air circulate inside.

  2. Lay towels, newspapers, or plastic liners on the floor in front of the freezer to catch melting water.

  3. If your unit has a drainage hose, place the end into a low basin or bucket to catch runoff.

Step 3: Melt the Ice (Choose a Defrosting Method)

You can let the ice melt naturally, or use one (or a combination) of the methods below to speed things up.

The safest approach is to wait for the ice to melt down by its own. It's a slot but the safest method to defrost a freezer.

Leave the door open and let the ice melt on its own. This can take several hours but carries the lowest risk of damaging the appliance.

Faster methods to defrost a freezer are the followings:

  1. Hot water bowls/pans: Place bowls or pans of boiling water inside (on a thick towel to protect shelves), then close the door. The steam loosens ice. Replace the water every 10–15 minutes as it cools.

  2. Using a fan: Aim a stand fan so it blows warm room air into the open freezer. This speeds up melting with minimal effort.

  3. Wet/dry vacuum: Useful for blowing warm air at thick ice and sucking up water and loosened ice chunks.

  4. Targeted steam: A handheld steamer provides controlled heat for stubborn, thick frost buildup.

  5. Using a hair dryer (use with caution):

    • Keep the dryer away from standing water, and keep the cord clear.

    • Aim warm air parallel to the wall to get heat behind the ice.

    • Never hold it too close to coils or plastic surfaces—high heat can warp or damage parts.

If the frost in your freezer is thing, you can use hot cloth and rubbing alcohol. For this, dip a rag in boiling water, add rubbing alcohol, and rub frost to loosen it quickly.

Step 4: Gently Scrape and Remove Ice (No Sharp Tools)

As ice softens, gently pry it off using:

  • A plastic scraper

  • A wooden spoon

  • A warm washcloth

Never use sharp metal tools like knives or ice picks. They can puncture freezer walls or damage cooling elements.

Step 5: Clean the Inside

Once all ice is gone, clean the interior to remove spills and odors.

You can use either of these (both work well):

  • Warm water + mild dish soap + a spoonful of baking soda, or

  • Baking soda solution: 1 tablespoon baking soda + 4 cups warm/hot water

Wipe down:

  • Walls, shelves, and drawers

  • Corners and seams

  • Door seals (grime often builds up here)

Rinse with clean water if needed, then dry everything completely with a clean towel. If the interior is damp when you turn it back on, new frost can form quickly.

Step 6: Turn It Back On and Reload

  • Plug the freezer back in and let it return to a safe temperature: around 0°F (-18°C).

  • Once it’s cold again, put food back in.

💡 Tip to reduce future frost: Don’t overpack the freezer—good airflow helps prevent frost from returning.

Need help with Freezer repair in NC or Tennessee?

👉 Need a freezer diagnostic or repair? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉 Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

An example of a clean washing machine drum
An example of a clean washing machine drum
An example of a clean washing machine drum

Jan 12, 2025

Front-Loading Washing Machine Stinks? Here Are the Reasons and How to Clear Up the Smell

Front-Loading Washing Machine Stinks? Here Are the Reasons and How to Clear Up the Smell

Front-Loading Washing Machine Stinks? Here Are the Reasons and How to Clear Up the Smell

Ahhh. There’s nothing like the smell of clean, freshly laundered clothing. Each time you open the door and something stinky emanates from your front-loading washing machine, it can make you seriously wonder about the cleanliness of your clothing.

By understanding why your machine stinks and following a few easy steps, you can banish the smell for good.

Getting rid of that smell is easier than you think. With a few simple habits, you can keep your washing machine smelling fresh for good.

Here’s the why and advice on how to fix it.

7 Reasons Why Front-Loading Washing Machine Stinks

Front-load washers save water and energy, but they also hold in moisture. When moisture mixes with leftover soap, dirt, and lint, bacteria and mold can grow. That growth is what causes the bad smell.

Here are the most common reasons a front-load washer smells:

1. Mold and mildew buildup

Mold loves warm, wet, dark places. In a front-loader, it often grows inside the door seal and in the detergent drawer. If you close the door right after a wash, the moisture stays trapped and mold grows faster.

2. Detergent and fabric softener residue (“gunk”)

Using too much detergent or softener can leave a sticky coating inside the machine. This film catches lint and dirt. Bacteria feed on it, which leads to a sour or musty odor.

👉 Read more: How Can Detergent Damage Your Washing Machine?

3. Dirty door seal (rubber gasket)

The rubber gasket has folds that hold water and grime. Hair, lint, and soap scum can hide there. When that mess stays wet, it starts to smell and can spread odor to your laundry.

4. Clogged drain/pump filter

Many front-loaders have a small filter that traps coins, lint, and hair. If it fills up, the trapped debris stays wet. Over time, it breaks down and produces a strong, dirty smell.

5. Standing water / poor draining

If the washer does not drain fully, a small pool of water can remain inside. That water turns stale after a day or two. You may notice the smell most when you open the door.

6. Trapped items (coins, socks, lint, etc.)

Small items can slip into the gasket folds or the filter area. If they stay stuck, they stay wet. Wet fabric, dirt, or paper can rot and cause a foul odor.

7. Too many cold-water cycles

Cold water does not clean away oily residue as well as warm or hot water. It also does not reduce germs as effectively. Over time, buildup stays in the machine and smells get worse.

How to Clean a Smelly Washing Machine?

Here are 3 methods you can use to clean a front-load washer and remove smells:

Method 1: Clean Washing Machine With Baking Soda and Vinegar

This is a safe and natural way to remove odors and dissolve dirt with basic home supplies.

Things you’ll need:

  • Baking soda

  • White vinegar

  • Sponge

  • Small brush, such as an old toothbrush

Steps:

  1. Mix the solution: Combine 1/4 cup of baking soda with 1/4 cup of water.

  2. Add the mixture to dispenser: Pour this mixture directly into the machine’s detergent container.

  3. Add vinegar: Pour 2 cups of white vinegar directly into the empty washer drum.

  4. Run the cycle: Set your machine to a high-heat cycle and run it completely without any clothes.

  5. Final wipe: When the cycle ends, wipe the drum with a damp cloth to remove any remaining vinegar scent.

Method 2: The Bleach Deep Clean

If you have persistent mold or a very strong smell, bleach is a powerful disinfectant.

  1. Check compatibility: Ensure your specific model allows the use of bleach, as some may not.

  2. Add bleach: Pour 2 cups of liquid chlorine bleach into the detergent or bleach dispenser.

  3. Run hot cycle: Use the hottest temperature and the longest cycle possible.

  4. Optional soak: If your machine allows, pause the cycle for 30 to 60 minutes once the drum is full to let the bleach soak into all parts.

⚠️ Safety warning: NEVER mix bleach with vinegar or ammonia, as this creates toxic gas that can be lethal.

Method 3: Commercial Washing Machine Cleaners

For a convenient one-step fix, you can use products like Affresh or Tide Washing Machine Cleaner. Simply place the tablet or powder in the drum and run a "Clean Washer" or "BasketClean" cycle as directed by the packaging.

How to Clean Specific Components of the Washing Machine?

A drum cycle alone might not reach every stinky spot. You must also consider cleaning other components of your washing machine.

  1. Scrub the gasket: Peel back the rubber folds of the door seal. Remove any trapped hair or coins, then wipe the area with a mix of equal parts vinegar and water or a mild soap. Use an old toothbrush to get deep into the crevices.

  2. Wash the Dispensers: Remove the detergent drawer completely. Scrub it with warm, soapy water and a brush to remove all slime and buildup. Do not forget to wipe out the cavity where the drawer sits.

  3. Clear the Pump Filter: Locate the access door for the filter, usually at the bottom front of the machine. Unplug the machine first for safety. Place a shallow pan down to catch excess water, unscrew the filter, and rinse away any trapped debris.

How to Keep Your Washing Machine Fresh All the Time?

Once your machine is fresh, a few small habits will keep it that way.

Leave the Door and Drawer Open

Moisture is the main cause of musty smells. After each wash, leave the door slightly open to let air flow. This helps dry the drum and stops mold.

Also, pull out the detergent drawer so it can dry too.

Wipe the Seal and Surfaces

A quick wipe keeps bacteria from growing. After laundry day, wipe the rubber door seal with a dry cloth. Get into the folds where lint and water hide. Clean the inside of the door and the drum rim as well.

Run a Monthly Cleaning Cycle

Once a month, run a hot empty cycle. Add a cup of white vinegar or a washer cleaner.

This breaks down soap scum and kills odor-causing germs. It also helps hoses stay clear.

Use the Right Detergent (and Less of It)

Follow the dosing lines on your detergent cap. Too much soap leaves residue that traps smells.

If you have an HE machine, use HE detergent in your front-loader. It makes fewer suds and rinses cleaner. Follow the dosing lines on the cap carefully; using too much soap leaves behind smelly residue

Skip Fabric Softener

Liquid softeners leave a film that promotes bacteria; consider using wool dryer balls instead.

Empty the Washer Promptly

Take clothes out as soon as the cycle ends. Wet laundry left in the drum will sour fast.

If a delay is unavoidable, run a short rinse again. This refreshes the load and the drum.

Clean the Drain Filter and Pump Area

Check your manual and clean the drain filter every few months. Lint, hair, and coins can hide there.

A clogged filter can leave standing water that smells. Keeping it clear improves drainage and freshness.

Keep the Area Around the Washer Dry

Humid corners often invite mildew. For this, always wipe up spills and splashes on the floor.

If the room is damp, use a small fan or dehumidifier. A dry laundry area helps a fresh machine.

Still can’t get rid of the smell?

If your washer still smells like sewage after a deep clean, the problem may not be the machine. It could be a plumbing issue, such as a blocked vent pipe, a clogged drain line, or a dry drain trap. For safety and to prevent water damage, it’s best to have a pro check it.

👉 Need a washer diagnostic or repair? Call +18885085008 or book an expert with Fred’s Appliance Repair.

👉 Service areas: Charlotte, Raleigh, Durham, Cary, and Knoxville (North Carolina and Tennessee).

Call Now to speak directly with a technician, or book online in 1 minute.

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Call Now to speak directly with a technician, or book online in 1 minute.

4.8/5 based on 500+ reviews

52 appliance repairs in your nearby area booked this week

Call Now to speak directly with a technician, or book online in 1 minute.

4.8/5 based on 500+ reviews

52 appliance repairs in your nearby area booked this week

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Top Pro on Thumbtack

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© 2025. Fred’s Appliance Repair LLC. All Rights Reserved.

License Number: JnCvlsLnth

Fred’s Appliance Repair

Our Fred's Appliance Repair, your local team of trusted experts in home appliance repair!

Google Verified

This business has been verified by Google.

Top Pro on Thumbtack

This business has been recognized as a Top Pro on Thumbtack in 2023, 2024, and 2025.

Super Pro on Housecall Pro

This business has been recognized as a Superpro on Housecall Pro in 2025.

© 2025. Fred’s Appliance Repair LLC. All Rights Reserved.

License Number: JnCvlsLnth